Terms and Conditions


Welcome to Rook Ecom Private Limited ("Company", "we", "our", "us"). These Terms and Conditions ("Terms", "Terms and Conditions") govern your relationship with our website, services, and products (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you do not have permission to access the Service.

1. Use of Service

  • 1. Eligibility: You must be at least 18 years old to use our Service. By using our Service, you represent and warrant that you have the legal capacity to enter into a binding agreement.
  • 2. Account Registration: To access certain features of our Service, you may need to register an account. You agree to provide accurate and complete information during the registration process and to keep your account information updated.
  • 3. Account Security: You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or device. You agree to accept responsibility for all activities that occur under your account.

Services Provided

Rook Ecom Private Limited specializes in IT services and digital marketing solutions. Our services include but are not limited to:

  • Website development and maintenance
  • Software development
  • SEO and SEM services
  • Social media marketing
  • Content creation
  • Digital strategy consulting

3. Payment and Fees

  • 1. Pricing: Our pricing for services will be provided upon request or as agreed upon in a service agreement. Prices are subject to change without notice.
  • 2. Payment Terms: Payment terms will be specified in the service agreement. Invoices are due upon receipt unless otherwise agreed.
  • 3. Late Payments: Any late payments may incur additional charges as specified in the service agreement.

4. Intellectual Property

All content, trademarks, logos, and data provided through our Service are the intellectual property of Rook Ecom Private Limited or our licensors. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

5. Confidentiality

Both parties agree to keep all confidential information exchanged during the term of the Service confidential and not to disclose it to any third party without prior written consent, except as required by law.

6. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease.

7. Limitation of Liability

In no event shall Rook Ecom Private Limited, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the Service; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from the Service.

8. Governing Law

These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.